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Return and Refund Policy

The return policy window for orders placed Century Performance Center, Inc. lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Computer components, chemicals, sealers, hazardous materials, or flammable liquids or gases and containers of such substances cannot be returned. Any opened or installed electrical components (including, but not limited to: ignition modules, condensers, ignition controls and amplifiers, air compressors, electric pumps/starters/solenoids, etc), damaged goods (not related to shipping), or warranty items.

Additional non-returnable items:
* Gift cards
* Downloadable software products
* CD, DVD, or software that has been opened
* Any product that has been deemed to have been installed

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer unless otherwise directed in writing.

There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item subject to a 20% restocking fee

Refunds (if applicable)

  • Once your returned item(s) is received and inspected, we will send an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a reasonable amount of days.
  • There are some situations where applying a refund to the original payment method is not possible. If unable to apply the refund to the original payment method, a company check will be issued and mailed to the customer. Examples include a closed bank account and changes to credit card information.

Late or missing refunds (if applicable)

  • If you haven’t received a refund yet, first check your bank account again to verify the posting of the credit.
  • Then, contact your credit card company, it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. This includes closeouts

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] to receive a returned goods authorization (RGA).

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate code will be provided to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

The customer is responsible for paying for all shipping costs when returning any item. Shipping costs are non-refundable. If the customer receives a refund, the cost of return shipping will be deducted from that refund. On any order that qualified for free shipping to the customer, the refund on those returned goods will have the shipping costs paid by CENTURY PERFORMANCE CENTER, INC. deducted from that refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

It is recommended that any returned goods use a trackable shipping service and that shipping insurance is purchased. CENTURY PERFORMANCE CENTER, INC. does not guarantee that we will receive your returned goods. The customer is responsible for any shipping-related damages to returned goods and could void any potential refund.

Restocking Fee
All returns are subject to a 20% restocking fee.

Returned Goods Authorization (RGA) Number
RGA numbers are required on all returns. Return shipments will be refused without a RGA number. You can initiate a return authorization within your online account or by calling customer service at: (775) 746-4887 to receive return instructions and the required RGA number.